Terms of use

These Terms of Use (“Terms”) govern your access to and use of percenta.co.uk (the “Website”), operated by Percenta (“we”, “us”, “our”).

By accessing, browsing, or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

👤 1. Eligibility & Account Responsibility

You must be at least 18 years old to use this Website or place an order.
You agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account and login details.
Percenta is not responsible for unauthorised account use caused by user negligence.

🛒 2. Products & Orders

All products are subject to availability.
We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.
Product images are for illustrative purposes only; actual items may vary slightly.
Prices and product descriptions may change without prior notice.

💳 3. Pricing & Payments

All prices are displayed in GBP (£) unless stated otherwise.
Payments must be made in full at the time of purchase.
Percenta reserves the right to correct pricing errors, even after an order is placed.
Orders may be cancelled if payment is declined or flagged for fraud.

🚚 4. Shipping, Returns & Refunds

Shipping is paid and not free unless explicitly stated.
Returns and refunds are governed by our Shipping Policy, Return Policy, and Refund Policy.
Shipping fees are non-refundable, except where required by law or due to our error.

🚫 5. Prohibited Use

You agree not to:

Use the Website for unlawful or fraudulent purposes
Interfere with site security or functionality
Upload malicious code or attempt unauthorised access
Copy, scrape, or exploit Website content without permission

Violations may result in suspension or legal action.

©️ 6. Intellectual Property

All content on this Website — including text, images, logos, graphics, and software — is the property of Percenta or its licensors.
No content may be copied, reproduced, or used for commercial purposes without prior written consent.

⚠️ 7. Limitation of Liability

Percenta is not liable for indirect, incidental, or consequential damages.
We do not guarantee uninterrupted or error-free Website access.
Our maximum liability, where permitted by law, is limited to the amount paid for the product.

🔐 8. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

🛠 9. Website Availability

We may suspend, modify, or discontinue the Website or any part of it at any time without notice.
We are not liable for Website downtime, maintenance, or technical issues.

🔄 10. Changes to These Terms

Percenta reserves the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting. Continued use of the Website constitutes acceptance of revised Terms.

⚖️ 11. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

📩 12. Contact Information

For questions about these Terms, please contact us via the Contact Us page on percenta.co.uk.

🏛 13. Statutory Rights

Nothing in these Terms limits your statutory rights under UK consumer protection laws, including the Consumer Rights Act 2015.