Last Updated: 29/12/2025
This Payment Policy explains how payments are processed when you purchase products from percenta.co.uk (“Percenta”, “we”, “us”, “our”).
đ 1. Accepted Payment Methods
We accept the following forms of payment at checkout:
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Major credit cards (Visa, Mastercard, American Express, etc.)
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Major debit cards
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Digital wallets (where available)
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Other secure online payment gateways supported on the site
All payment methods are processed securely through trusted third-party payment processors.
Payments are authorized and charged at the time your order is placed.
đ 2. Secure Payment Processing
Your payment details are never stored or processed by Percenta directly. Instead:
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Data is encrypted and securely transmitted using SSL/TLS encryption.
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Payments are processed by recognised payment service providers with industry-standard security compliance.
Your bank or card issuer may also perform additional verification for fraud protection.
đ 3. When Payment is Taken
Payment is collected immediately once your order is confirmed at checkout. Orders will not be processed or shipped until the payment is successfully completed.
đˇ 4. Pricing and Currency
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All prices are displayed in GBP (£).
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Prices are inclusive of applicable taxes (unless stated otherwise).
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Percenta reserves the right to correct pricing errors or omissions at any time before or after order confirmation.
đ 5. Shipping & Delivery Charges
Shipping charges, if applicable, are added at checkout and will be clearly displayed before you complete your purchase.
Any taxes, duties, or customs fees imposed by your local government are the responsibility of the customer, where applicable.
âŠī¸ 6. Refunds & Chargebacks
Refunds are handled in accordance with Percenta’s Returns & Refund Policy (separate linked policy).
Once a refund is approved, the amount will be credited back to the original payment method, excluding any non-refundable bank or gateway fees.
In case of a chargeback, we may request additional documentation to support the legitimacy of the transaction.
đŠ 7. Failed or Declined Payments
If your payment is declined:
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You may be prompted to use an alternate payment method.
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Percenta may cancel orders that cannot be successfully paid within a reasonable timeframe.
Your bank or card issuer may also block a transaction if it suspects potential fraud — in such cases, please contact them directly.
đ 8. Questions About Payment
If you have any questions about:
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Accepted payment methods
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Charges shown at checkout
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Failed transactions
Please contact Percenta’s support team via the Contact Us details on the site.