These Terms & Conditions (“Terms”) govern your use of percenta.co.uk (the “Website”) and any purchases made through it.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1️⃣ About Us
The Website is operated by Percenta (“we”, “us”, “our”).
This Website provides online retail services for physical products.
2️⃣ Eligibility
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You must be 18 years or older to place an order.
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By using this Website, you confirm that you are legally capable of entering into binding contracts under UK law.
3️⃣ Account & User Responsibilities
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You are responsible for maintaining accurate account details.
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You must keep your login credentials confidential.
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Percenta is not liable for unauthorised access caused by user negligence.
4️⃣ Products & Availability
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All products are subject to availability.
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Product images are for illustrative purposes only.
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We reserve the right to discontinue or modify products at any time without notice.
5️⃣ Pricing & Payments
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Prices are displayed in GBP (£) unless stated otherwise.
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Prices include applicable taxes unless indicated.
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Shipping charges are not free and are calculated separately at checkout.
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Full payment must be completed before order dispatch.
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We reserve the right to correct pricing errors at any time.
6️⃣ Order Acceptance & Cancellation
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Orders are accepted only after payment confirmation.
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Percenta may cancel orders due to:
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Payment failure
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Suspected fraud
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Pricing or stock errors
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Customers may request cancellation only before dispatch.
7️⃣ Shipping & Delivery
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Delivery timelines are estimates and not guaranteed.
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Percenta is not responsible for delays beyond its control.
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Risk of loss passes to the customer upon delivery.
Refer to our Shipping Policy for full details.
8️⃣ Returns & Refunds
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Returns and refunds are governed by our Return Policy and Refund Policy.
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Shipping fees are non-refundable unless the error is ours or required by law.
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Returned products must meet eligibility conditions stated in the policy.
9️⃣ Prohibited Activities
You must not:
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Use the Website for unlawful or fraudulent purposes
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Interfere with Website security or performance
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Attempt unauthorised access to systems or data
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Misuse content for commercial purposes without consent
Violation may result in suspension or legal action.
🔟 Intellectual Property
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All Website content (text, images, logos, graphics) is owned by Percenta or licensed to us.
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No content may be reproduced, copied, or distributed without written permission.
1️⃣1️⃣ Limitation of Liability
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Percenta is not liable for indirect, incidental, or consequential losses.
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Our total liability, where permitted by law, is limited to the amount paid for the purchased product.
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Nothing in these Terms limits liability where prohibited by law.
1️⃣2️⃣ Privacy & Data Protection
Use of the Website is subject to our Privacy Policy, which explains how personal data is handled.
1️⃣3️⃣ Website Availability
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We do not guarantee uninterrupted or error-free access.
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We may suspend or modify the Website for maintenance or updates at any time.
1️⃣4️⃣ Third-Party Links
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The Website may contain links to third-party websites.
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Percenta is not responsible for third-party content or policies.
1️⃣5️⃣ Changes to Terms & Conditions
We reserve the right to update these Terms at any time.
Continued use of the Website constitutes acceptance of updated Terms.
1️⃣6️⃣ Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
1️⃣7️⃣ Contact Information
For any questions regarding these Terms & Conditions, please contact us via the Contact Us page on percenta.co.uk.
1️⃣8️⃣ Statutory Rights
Nothing in these Terms limits your legal rights under UK consumer protection laws, including the Consumer Rights Act 2015.